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SHIPPING & RETURNS

SHIPPING POLICY

ORDERS ARE PROCESSED BETWEEN 1-2 BUSINESS DAYS

We provide worldwide delivery with trackable service. We will ship your items as soon as the payment is processed and received. You will receive your order anywhere from 5-10 business days (depending on your location) from the date that it is shipped out, not necessarily from the date that it is placed. After your payment is authorized and verified, it can still take up to two days to process your order. This is just an estimate and doesn't include weekends or holidays.

 

 

LOST PACKAGES

We are only responsible for packages lost in transit to its destination. If your order is marked as delivered and it happens to be misplaced at the final destination we will not be replacing your order.

 

YOUR ORDER SUPPORT

If you need to change or cancel your order, please contact us immediately at info@hemperiasoap.com. We process and ship orders quickly and once our order has been shipped we will not be able to make any changes.

Return & Exchange Policy

RETURN POLICY


We accept returns within seven (7) business days from the day you receive your item. We only accept unused items. All items must be intact.

REFUNDS

Refunds will be processed within approximately 2 to 3 business days after we receive your return. Unfortunately, original shipping charges are non-refundable.